Shipping Policy
Fast, Reliable Shipping — Because Your Pet Can't Wait
Every order is packed with care and shipped fast. Here's exactly what to expect.
United States Shipping
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 Business Days | FREE on orders $50+ | $4.99 under $50 |
| Expedited Shipping | 2–3 Business Days | $9.99 |
| Express Shipping | 1–2 Business Days | $19.99 |
International Shipping
| Region | Estimated Delivery | Cost |
|---|---|---|
| Canada & Mexico | 7–14 Business Days | $12.99 |
| Europe (incl. Spain) | 10–18 Business Days | $14.99 |
| Australia & New Zealand | 12–20 Business Days | $16.99 |
| Rest of World | 14–25 Business Days | $19.99 |
Order Processing
Orders are processed within 1–2 business days (Monday–Friday, excluding US holidays). You will receive a shipping confirmation email with your tracking number as soon as your order ships.
Order Tracking
Track your order anytime using the tracking link in your confirmation email. If you haven't received it within 3 business days of ordering, check your spam folder or contact us.
Customs & Import Duties (International Orders)
International orders may be subject to import duties, taxes, and customs fees upon arrival. These charges are the buyer's responsibility and vary by country. US domestic orders are not subject to any customs charges.
Lost or Delayed Packages
If your package hasn't arrived within the estimated window, email us at taleguerosshop@gmail.com and we will investigate and make it right — no questions asked.
Address Accuracy
Please verify your shipping address at checkout. Contact us immediately after ordering if you notice a mistake and we'll update it before shipment.
